What I do

I complete a wide range of assignments when I’m asked, but my favorites are complete web packages, email marketing, and print design (I sometimes do other stuff, too). I generally bill on a project basis, but in certain instances when it makes sense, I charge hourly. Contact me for rates.

No matter what the type of work, the process is basically the same. We begin with a phone call to discuss the specifics of the project or projects that interest you. Once all questions are answered, I will send you a formal proposal outlining all the details and fees. I require a signed contract and 50% deposit before beginning any work. The balance is due when the project is complete or approved to print.

Once we begin, we’ll be in close contact throughout the project. My preferred method of communication is email (for its efficiency and so I don’t have to take notes), but I’m also happy to chat with you on the phone, and if you’re in the Baltimore area, we can have a face-to-face for a large assignment. I often use Skype (with its screen-sharing tool) for training clients to use WordPress (CMS for websites) or the Create Send email campaign tool.

“I hired Lauren to do my website. She was a complete joy to work with. She really listened to what I wanted and based her execution on that. In the areas where I did not know what I was doing, she had great ideas and executed them with speed and creativity. She walked me through the whole process and she never seemed to tire of my endless questions. Finally, I am very demanding when it comes to follow-up and making deadlines. She was so patient and professional the whole way. My website is perfection, business cards are of the highest quality and the whole exercise was done in record time. Lauren is who you want by your side if you are starting your own business.”

—Heath Kern Gibson, Cross Lane Search

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